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At Bold Beauty Aesthetics Spa (BBAS), we prioritize the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us. By using our services or accessing our website, you consent to the terms outlined below.

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1. Information We Collect

We may collect the following types of information from you:

• Personal Information: Name, phone number, email address, home address, and date of birth, provided during booking or consultations.

• Payment Information: Details necessary for processing payments, such as credit/debit card information or bank details.

• Health Information: Details about your health and medical history relevant to the services provided, collected with your explicit consent.

• Usage Information: Data about your interactions with our website, such as IP addresses, browser type, and pages visited, collected via cookies and analytics tools.

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2. How We Use Your Information

The information we collect is used to:

• Process and confirm your bookings.

• Deliver personalized services tailored to your needs.

• Improve our services and client experience through analytics.

• Send appointment reminders, promotional offers, and updates about BBAS.

• Comply with legal and regulatory requirements.

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3. How We Protect Your Information

We implement stringent measures to safeguard your personal data:

• Secure Storage: Personal and payment information is encrypted and stored securely.

• Access Control: Only authorized personnel can access sensitive information.

• Payment Security: Payment processing is handled through trusted, secure third-party providers compliant with PCI-DSS standards.

• Regular Monitoring: We routinely update our systems to guard against unauthorized access, loss, or misuse of data.

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4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: With trusted third-party vendors who assist in operations, such as payment processors, scheduling systems, or email marketing platforms, under strict confidentiality agreements.

• Legal Compliance: When required to comply with applicable laws, court orders, or government regulations.

• Consent: With your explicit permission for specific purposes, such as referring you to other wellness professionals.

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5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance user experience by remembering preferences.

• Analyze website traffic and performance through third-party tools like Google Analytics.

• Offer tailored marketing and promotional content.

You can adjust your browser settings to decline cookies if preferred; however, this may limit the functionality of our website.

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6. Your Rights

You have the following rights regarding your personal information:

• Access and Update: Request access to the information we hold about you or update your details.

• Withdraw Consent: Revoke your consent for specific data uses, such as receiving promotional emails.

• Data Deletion: Request that we delete your personal information, subject to legal or operational requirements.

To exercise your rights, please contact us at info@bbaspa.com or +255 754 362 021.

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7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

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8. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Any updates will be communicated via our website or email.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Phone: +255 754 362 021

• Email: info@bbaspa.com

• Address: kwa zena, 

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Thank you for trusting Bold Beauty Aesthetics Spa with your personal information. Your privacy is our priority.